Technical Service Specialist I opportunity at Ncmic in Clive, IA in the Technology sector. This position offers $63,346 – $63,346/yr. This is a contract position. Apply directly on the employer's site via Posito — no account required.

Technical Service Specialist I

Ncmic

📍 Clive, IA 💼 Technology 💵 $63,346 – $63,346/yr Contract

Pay

$63,346 – $63,346/yr

Job type

Contract

Location

Clive, IA

Category

Technology

Posted

4 days ago

Expires

2026-09-14

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Full job description

Position Purpose: Provides frontline technical support to users through multiple channels: phone, email, online chat (Teams), walk-ups, and the ticketing portal (NinjaOne). Resolves common workstation, account/access, Microsoft 365, and conferencing/AV issues, and performs onsite support as needed. Triages requests, documents resolution steps, escalates complex issues to senior team members, and contributes to a consistent, customer-focused support experience. Assists with security-related user…

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