Service Lane Process Manager
Stellantis
📍 Phoenix, AZ
💼 Technology
💵 $102,241 – $102,241/yr
Full-time
Pay
$102,241 – $102,241/yr
Job type
Full-time
Location
Phoenix, AZ
Category
Technology
Posted
Yesterday
Expires
2026-08-01
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Full job description
The Service Drive Process Trainer standardizes the "road- to-the-sale " within the service lane. They ensure that valets, porters, greeters, and advisors operate as a cohesive unit, following proven protocols to eliminate bottlenecks and provide a premium customer experience. Key Responsibilities: Workflow Optimization: Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting and the lane remains clear for incoming traffic. Service Lane Protocol Traini…