Service Excellence Advisor opportunity at FedEx Services in Pennsylvania in the Consulting sector. This position offers ~$95,000/yr. This is a full-time position available remotely. Apply directly on the employer's site via Posito — no account required.

Service Excellence Advisor

FedEx Services

💼 Consulting 💵 ~$95,000/yr 🏠 Remote Full-time

Pay

~$95,000/yr

Job type

Full-time

Category

Consulting

Posted

4 days ago

Expires

2026-06-29

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Full job description

Provides insights and reporting of ESP (Enterprise Service Performance) metrics, ensuring strategic focus across the enterprise for customer experience improvement as measured by Net Promoter Score (NPS). Includes messaging of ESP program and metric strategy, ensuring...

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