Service Desk Supervisor
Henderson Companies
📍 Lenexa, KS
💼 Technology
💵 $68,725 – $68,725/yr
Full-time
Pay
$68,725 – $68,725/yr
Job type
Full-time
Location
Lenexa, KS
Category
Technology
Posted
18 days ago
Expires
2026-08-31
You will be redirected to the employer's application page.
Full job description
Job Summary: The Service Desk Supervisor is a working leader responsible for the day-to-day operation, performance, and continuous improvement of the service desk. This role is highly focused on driving operational maturity through data-driven decision-making, strong team accountability, and disciplined execution of service management practices. The supervisor actively manages ticket flow, service levels, and team performance while identifying trends, eliminating inefficiencies, and improving t…