Service Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS Clearance opportunity at TekSynap in Aberdeen Gardens, WA in the Technology sector. This position offers $70,202 – $70,202/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Service Desk Manager / IT Service Center Manager Universal IT Customer Support w/TS Clearance

TekSynap

📍 Aberdeen Gardens, WA 💼 Technology 💵 $70,202 – $70,202/yr Full-time

Pay

$70,202 – $70,202/yr

Job type

Full-time

Location

Aberdeen Gardens, WA

Category

Technology

Posted

4 days ago

Expires

2026-09-14

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Full job description

We are seeking a Service Desk Manager / IT Service Center Manager Universal IT Customer Support for a DOS contract. The Service Desk Manager / IT Service Center Manager Universal IT Customer Support Manages daily operations of the IT Service Center (ITSC), including Tier 0–4 support, implementation of swarming models, and customer service excellence. Oversees service desk staff, metrics, and continuous improvement initiatives. . REQUIRED QUALIFICATIONS Experience 5 years of experience managing …

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