Service Desk Analyst
TEKsystems c/o Allegis Group
📍 Grand Central, NY
💼 Technology
💵 $71,083 – $71,083/yr
Full-time
Pay
$71,083 – $71,083/yr
Job type
Full-time
Location
Grand Central, NY
Category
Technology
Posted
12h ago
Expires
2026-09-20
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Full job description
Description The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or III). Provide support and customer service to users, promote and / or escalate problem, incident, and request action items. Provide real-time Service Desk coverage to meet and exceed service…