Service Desk Analyst I opportunity at RxBenefits in Cahaba Heights, AL in the Technology sector. This position offers $47,840 – $56,201/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Service Desk Analyst I

RxBenefits

📍 Cahaba Heights, AL 💼 Technology 💵 $47,840 – $56,201/yr Full-time

Pay

$47,840 – $56,201/yr

Job type

Full-time

Location

Cahaba Heights, AL

Category

Technology

Posted

Yesterday

Expires

2026-09-20

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Full job description

This position will provide technical support for all internal and external users with their computer issues. Essential Job Responsibilities Include: Answer first and second level support questions and escalate the rest to senior resources. Provide excellent customer service. Provide technical support for hardware/software. Provide support for end users on internally used applications. Provide remote telephone support. Use help desk software to document problems and track them until resolution. …

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