Senior Contact Center Representative opportunity at Amalgamated Bank of NY in New York City, NY in the Customer Service sector. This position offers $45,615 – $45,615/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Senior Contact Center Representative

Amalgamated Bank of NY

📍 New York City, NY 💼 Customer Service 💵 $45,615 – $45,615/yr Full-time

Pay

$45,615 – $45,615/yr

Job type

Full-time

Location

New York City, NY

Category

Customer Service

Posted

Jun 18

Expires

2026-08-17

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Full job description

Job Description Job Description Purpose of Position This is a highly visible, high impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Senior Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with m…

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