Research Specialist opportunity at Bloomberg Industry Group in Arlington, VA in the Customer Service sector. This position offers $66,000 – $82,000/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Research Specialist

Bloomberg Industry Group

📍 Arlington, VA 💼 Customer Service 💵 $66,000 – $82,000/yr Full-time

Pay

$66,000 – $82,000/yr

Job type

Full-time

Location

Arlington, VA

Category

Customer Service

Posted

3 days ago

Expires

2026-09-15

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Full job description

What you will do : Serve as the first point of contact for client inquiries across Bloomberg Industry Group products via phone, email, and chat. Intake, assess, and triage client requests by gathering relevant details, identifying urgency, and routing issues appropriately. Resolve basic to moderately complex client issues through troubleshooting, product guidance, research assistance, and account support. Escalate technical or complex issues to Tier 2 and Tier 3 support teams while maintaining …

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