Project Manager, Contact Center Operations opportunity at Progyny in Grand Central, NY in the Customer Service sector. This position offers $143,155 – $143,155/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Project Manager, Contact Center Operations

Progyny
📍 Grand Central, NY 💼 Customer Service 💵 $143,155 – $143,155/yr Full-time
Pay
$143,155 – $143,155/yr
Job type
Full-time
Location
Grand Central, NY
Category
Customer Service
Posted
15h ago
Expires
2026-09-20
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Full job description

Thank you for considering Progyny! The Contact Center Project Manager is responsible for planning, coordinating, and executing initiatives that impact contact center operations. This role ensures projects are delivered on time, within scope, and with a clear understanding of operational impact-while protecting service levels, efficiency, and employee experience. This role serves as the central intake and governance point for all contact center change initiatives. You will need to demonstrate st…

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