Principal Journey Experience Owner
Blue Shield of North Carolina
📍 Durham, NC
💼 Technology
💵 $118,691 – $189,906/yr
Full-time
Pay
$118,691 – $189,906/yr
Job type
Full-time
Location
Durham, NC
Category
Technology
Posted
18 days ago
Expires
2026-08-31
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Full job description
Job Description Proactively manages and measures experience lifecycle from conception to implementation, iteration, and maintenance, optimizing the outcome for the product/experience while prioritizing work and communicating with stakeholders to ensure delivery of experience expectations across all customer segments and channels. What You'll Do Consult with senior leaders across the company on components of process transformation and value stream management aligning the focus of stakeholders to…