IT Operations / Service Delivery Manager opportunity at Bhired in Brooklyn, NY in the Technology sector. This position offers $140,199 – $140,199/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

IT Operations / Service Delivery Manager

Bhired

📍 Brooklyn, NY 💼 Technology 💵 $140,199 – $140,199/yr Full-time

Pay

$140,199 – $140,199/yr

Job type

Full-time

Location

Brooklyn, NY

Category

Technology

Posted

15 days ago

Expires

2026-09-04

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Full job description

IT Operations / Service Delivery Manager You'll be responsible for running end-to-end service delivery at a healthcare-focused MSP, from the moment a ticket comes in to the moment it's fully resolved and the client feels taken care of. You'll lead the service desk, dispatch, and NOC teams while keeping SLAs tight, queues moving, and client confidence high — all in an environment where downtime isn't just inconvenient, it affects patient care. Key Responsibilities Oversee daily service desk oper…

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