Help Desk Support (3rd Shift)
TEKsystems c/o Allegis Group
📍 Fitchburg, WI
💼 Technology
💵 $49,591 – $49,591/yr
Full-time
Pay
$49,591 – $49,591/yr
Job type
Full-time
Location
Fitchburg, WI
Category
Technology
Posted
Jul 22
Expires
2026-09-20
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Full job description
We're seeking a Level 1 IT Help Desk Technician to support users in a large enterprise service desk environment. This role focuses on providing first-level technical support, troubleshooting user issues, and documenting incidents to ensure timely resolution. Responsibilities Provide technical support for password resets, account access, applications, and general IT issues. Respond to user requests via phone, email, and ticketing systems. Troubleshoot and resolve basic technical problems or esca…