Help Desk Manager (On-Site) opportunity at Avenu Holdings Llc in Homewood, AL in the Technology sector. This position offers $49,758 – $49,758/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Help Desk Manager (On-Site)

Avenu Holdings Llc
📍 Homewood, AL 💼 Technology 💵 $49,758 – $49,758/yr Full-time
Pay
$49,758 – $49,758/yr
Job type
Full-time
Location
Homewood, AL
Category
Technology
Posted
5 days ago
Expires
2026-08-11
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Full job description

Job Summary: Supports the Revenue Compliance BU to answer Help Desk calls, provide expert triage and manage resolution of customer service tickets. Maintains communication with customers through outages and service activity. Duties and Responsibilities: Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. Routing the tickets to the appropriate technical resource and …

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