Help Desk I
Tyto Athene, LLC
📍 Arlington, VA
💼 Technology
💵 $62,956 – $62,956/yr
Full-time
Pay
$62,956 – $62,956/yr
Job type
Full-time
Location
Arlington, VA
Category
Technology
Posted
5 days ago
Expires
2026-09-14
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Full job description
Tyto Athene is seeking a candidate for the role of Help Desk I providing Tier I Information Technology Service Management (ITSM) services for a military customer. Responsibilities: Provide support to end users on a variety of issues to include identifying, researching, and resolving technical problems. Respond to telephone calls, email, and personnel requests for technical support. Document, track and monitor the problem to ensure a timely resolution and has knowledge of commonly used concepts,…