Front Desk Guest Service Agent (FT)
Grand Traverse Resort
📍 Grand Beach, MI
💼 Hospitality
💵 $38,791 – $38,791/yr
Full-time
Pay
$38,791 – $38,791/yr
Job type
Full-time
Location
Grand Beach, MI
Category
Hospitality
Posted
4 days ago
Expires
2026-09-14
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Full job description
SUMMARY This position checks guests into hotel rooms, acts as a resort ambassador with each guest, completes operations at the front desk, and maintains Grand Traverse Resort & Spa guest service standards and operational procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome/bid farewell to guests Check in/Check out guests Maintain guest accounts Be knowledgeable of all resort activities Anticipate guest concerns/problems and deal with them before they become complaints Handle complaints wit…