Field Support Specialist
Kennedy Krieger Institute
📍 Baltimore, MD
💼 Technology
💵 $57,140 – $99,305/yr
Full-time
Pay
$57,140 – $99,305/yr
Job type
Full-time
Location
Baltimore, MD
Category
Technology
Posted
17 days ago
Expires
2026-07-29
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Full job description
The Field Support Specialist provides advanced onsite technical support for hardware, software, network, and applications within an assigned region. This role is responsible for troubleshooting and incident resolution, supporting system upgrades and rollouts, coordinating with IS teams to diagnose network issues, managing IS assets and hardware lifecycles, and responding promptly to Helpdesk requests related to business applications and system issues. 1. Collaborates with the Helpdesk to respon…