E-Commerce & Customer Care Coordinator

Job Description Job Description The Role You'll run the day-to-day of our online store and be a warm, steady point of contact for customers — many of whom are reaching out during a vulnerable time. This is a hands-on, in-person role at the salon (not remote). You'll be responsible for: Prioritizing, preparing, and shipping online orders (Shippo); printing labels and managing fulfillment Answering customer questions by phone and email with patience and care Taking and scheduling consultations Ma…