Departmental Specialist 13 - Bureau of Quality and Customer Experience opportunity at State of Michigan in Lansing, MI in the Engineering sector. This position offers $66,539 – $99,320/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Departmental Specialist 13 - Bureau of Quality and Customer Experience

State of Michigan

📍 Lansing, MI 💼 Engineering 💵 $66,539 – $99,320/yr Full-time

Pay

$66,539 – $99,320/yr

Job type

Full-time

Location

Lansing, MI

Category

Engineering

Posted

3 days ago

Expires

2026-09-15

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Full job description

Job Description POSITION DUTIES - This position serves as the Quality and Customer Experience Specialist supporting the Bureau of Quality and Customer Experience (BQCX) providing accountability and project management functions for bureau wide projects, special initiatives, reporting and customer experience analysis. Incumbent will lead documentation, planning, development, and implementation of projects impacting BQCX. Incumbent tracks, monitors and analyzes customer interactions with public fa…

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