Customer Support Analyst (5312)
SMX
📍 Oklahoma City, OK
💼 Technology
💵 $52,751 – $52,751/yr
Full-time
Pay
$52,751 – $52,751/yr
Job type
Full-time
Location
Oklahoma City, OK
Category
Technology
Posted
4 days ago
Expires
2026-07-29
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Full job description
This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support, the role applies analytical thinking to evaluate user requests, identify recurring issues, and support cross-functional teams by translating user feedback and data into actionable insights. The position is customer-facing and req…