Customer Service Representative I

About The Role This is a fully in-office, member-facing bilingual Customer Service Representative position supporting Culinary Health Fund members. In this role, you will serve as a key resource for members and providers, delivering high-quality, timely support across a range of inquiries including benefits, eligibility, claims, and appeals. You will be responsible for handling customer interactions across multiple channels—including phone, email, and chat—based on business needs, while ensurin…