Customer Service Advisor - Migrant Help
Maximus
📍 Acworth, GA
💼 Non Profit
💵 $33,154 – $33,154/yr
Full-time
Pay
$33,154 – $33,154/yr
Job type
Full-time
Location
Acworth, GA
Category
Non Profit
Posted
2 days ago
Expires
2026-08-09
You will be redirected to the employer's application page.
Full job description
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally.…