Customer Experience Program Manager
Stellantis
📍 Auburn Hills, MI
💼 Engineering
💵 $76,537 – $76,537/yr
Full-time
Pay
$76,537 – $76,537/yr
Job type
Full-time
Location
Auburn Hills, MI
Category
Engineering
Posted
Yesterday
Expires
2026-08-01
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Full job description
S tellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement program . This role is a key contributor within the Technical Service Organization and is responsible for driving measurable improvements in dealer service operations, Fixed First Visit (FFV), and overall customer satisfaction. The Program Manager will leverage internal and external data sources, customer feedback, and…