Cooperator Call Center Team Lead opportunity at Riverbay Corporation in Bronx, NY in the Human Resources sector. This position offers $81,857 – $81,857/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Cooperator Call Center Team Lead

Riverbay Corporation

📍 Bronx, NY 💼 Human Resources 💵 $81,857 – $81,857/yr Full-time

Pay

$81,857 – $81,857/yr

Job type

Full-time

Location

Bronx, NY

Category

Human Resources

Posted

3 days ago

Expires

2026-09-20

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Full job description

Essential Job Duties and Responsibilities: Responsible for ensuring operations coverage for all shifts, providing leadership, mentoring, development and guides team to efficiently leverage the value of every call to maximize Cooperator experience. Monitor service calls to observe employee professionalism, technical accuracy and conformity to company policies while tracking trends. Provide ongoing communication and follow-up to ensure representatives are fully informed of all new information rel…

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