Contact Center Operations & Optimization Consultant opportunity at Miratech in New York City, NY in the Technology sector. This position offers $116,242 – $116,242/yr. This is a full-time position. Apply directly on the employer's site via Posito — no account required.

Contact Center Operations & Optimization Consultant

Miratech

📍 New York City, NY 💼 Technology 💵 $116,242 – $116,242/yr Full-time

Pay

$116,242 – $116,242/yr

Job type

Full-time

Location

New York City, NY

Category

Technology

Posted

5 days ago

Expires

2026-07-29

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Full job description

Job Description We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes. This is a strategic, business-facing role rather than a technical implementation position. You will not be responsible for platform configuration. Instead, you will assess current operations, define the future-state operating model, and build a …

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