Contact Center Advocate II (800/MyChart)
Henry Ford Health
📍 Detroit, MI
💼 Customer Service
💵 $60,694 – $60,694/yr
Full-time
Pay
$60,694 – $60,694/yr
Job type
Full-time
Location
Detroit, MI
Category
Customer Service
Posted
16h ago
Expires
2026-09-18
You will be redirected to the employer's application page.
Benefits
Pulled from the full job description
- vision
Full job description
Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center, on a broader scale. Including all of HFHS services and not limited to a specified practice group and/or multiple locations. Handles multi-channel contacts and interacts with physicians, administrators, patients, and all other stakeholders. Act as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationshi…