Centralized Care Agent
Johnson Controls
📍 Aurora, CO
💼 Customer Service
💵 $43,653 – $43,653/yr
Full-time
Pay
$43,653 – $43,653/yr
Job type
Full-time
Location
Aurora, CO
Category
Customer Service
Posted
16h ago
Expires
2026-08-02
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Benefits
Pulled from the full job description
- vision
Full job description
What you will do: Under direct supervision, the Centralized Care Agent is responsible for the handling of inbound calls from internal and external customers. The inbound calls will consist of listening to the needs of the customer and directing them to the appropriate person/ department. Centralized Care Agents will utilize online tools and resources to assist in making appropriate decisions when handling inbound customer calls. In addition, the Centralized Care Agent will be responsible for up…