3rd Shift Helpdesk Support Specialist
TEKsystems c/o Allegis Group
📍 Fitchburg, WI
💼 Technology
💵 $52,958 – $52,958/yr
Full-time
Pay
$52,958 – $52,958/yr
Job type
Full-time
Location
Fitchburg, WI
Category
Technology
Posted
Jul 22
Expires
2026-09-20
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Full job description
Description The Help Desk Support Specialist provides first-level technical support to end users experiencing hardware, software, network, and access-related issues. This role is responsible for troubleshooting, diagnosing, and resolving technical problems while delivering excellent customer service. The specialist serves as a primary point of contact for IT support requests received via phone, email, ticketing systems, and other communication channels. The ideal candidate possesses strong prob…